Terms & Conditions
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Online Privacy

The privacy of all our customers is extremely important us.
None of your personal information is sold or given to any other third party.

We at Rotatrim may well use this information to help us improve our service
and understanding of customer needs.

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Prices Statement

Whilst prices and specifications have been checked, no responsibility can be
taken for errors or omissions. Rotatrim reserve the right to alter prices and
specifications without further notice. Euro rate may vary, every effort is taken
to maintain their accuracy.

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Out of Stock Items

Most items are made to order but if a stocked item is out of stock we will
advise you, via e-mail or telephone of any shortfall and provide a revised
despatch date.  We will despatch the in stock items by the next working day at
the latest.


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Returns Policy

If for any reason there should be a problem with any of the products supplied
and need to be returned, please contact us within 7 days of receipt. No goods
can be returned to us without authorisation. All returns may be subject to a
small handling charge following inspection. Please note that it is your
responsibility for the return postage costs.

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Right to Cancel

The Consumer Protection (Distance Selling) Regulations 2000 which came into
force on 31 October 2000 provide statutory backing for the good business
practices which Rotatrim already observe. The regulations allow a consumer to
return any products (except custom orders) ordered by mail / phone / fax or
internet from Rotatrim within seven working days for a full refund.


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Warranty Policy

We guarantee every product we sell.
If you have a problem we will do our best to sort it out. We will generally
replace defective merchandise within the first 30 days and repair or replace at
our discretion after then. You will be responsible for the return postage costs.
We are here to help, 24 hours a day 7 days a week. This does not affect your
statutory rights